Location | Education Required | Hours | Experience Required | # of Openings | Salary |
|---|---|---|---|---|---|
408 S. Beach Blvd, Suite 111, Anaheim, CA. 92804 | See below | Part-time | See below | 5 | $17/hour |
JUSTICE-INVOLVED EMPLOYER: No
AGE REQUIREMENTS: 18+
Please note: In the event of a permanent placement, the wage rate is not guaranteed.
JOB SUMMARY:
The primary responsibility of the Front Office Receptionist working under the Clinic Manager and Practice Manager to maintain patient flow and quality during clinic hours. The position works with all physicians, physician’s assistants, nurse practitioners, and medical assistants to provide comprehensive care in a nonjudgmental manner. The Front Office Receptionist behaves in a professional manner and consistently demonstrates and promotes the core values of CHOICE Health Network.
ESSENTIAL JOB DUTIES:
Good Front Office appearance (the face of the company)
Greet/Check patients into the clinic
Excellent patient care and assistance with questions
Maintain an accurate schedule by adding new appointments and rescheduling canceled appointments
Responsible for gathering all necessary information required for the registration of new patients and creating a chart in EMR
Update existing patient accounts: personal, demographic, financial, and insurance
Collect co-pays/co-insurance, outstanding balances, and payment for cash-based services
Filing and retrieving patient records
Working with Medical Records
Understand and verify patient medical insurance
Handle multiple incoming and outgoing calls and direct them appropriately, Manage voicemails and faxes
Protects patients' rights by maintaining confidentiality of personal and financial information
Maintains operations by following policies and procedures, reporting needed changes
Assist with clinic scheduling problem-solving, patient waiting time, and other areas of concern to increase efficiency and quality services
Responsible for supporting projects such as but not limited to, Vaccine for Children’s (VFC) Program, CHDP, Medi-Cal site visits, Site Audits, and patient portal
Performs miscellaneous job-related duties as assigned
REQUIREMENTS/QUALIFICATIONS:
High School Diploma or GED
Ability to work in a fast-paced environment
Reliable and a team player
Ability to communicate clearly with clients, staff, peers, supervisors, and non-CHOICE Health Network resources
Ability to demonstrate/convey respect for cultural and lifestyle diversities of clients and staff
Ability to present to diverse communities/populations at all levels of internal/external organizations
Ability to recognize personal biases working within diverse populations
Proven track record of and ability to demonstrate ethical and professional standards of behavior
Excellent verbal and written communication and organizational skills
Attention to detail, excellent time management skills with a proven ability to meet deadlines
Strong analytical and problem-solving skills
Ability to prioritize tasks and to delegate them when appropriate
Proficient with Microsoft Office Suite or related software
Understand and verify patient medical insurance
WORK EXPERIENCE SKILLS DEVELOPED:
Good Front Office appearance (the face of the company)
Greet/Check patients into the clinic
Maintain an accurate schedule by adding new appointments and rescheduling canceled appointments
Update existing patient accounts: personal, demographic, financial, and insurance
Collect co-pays/co-insurance, outstanding balances, and payment for cash-based services
Protects patients' rights by maintaining confidentiality of personal and financial information
PHYSICAL REQUIREMENTS:
Stand for extended periods of time with the ability to push, pull, and reach
Occasionally bend, sit, stoop, and stretch
Have a full range of motion, including ability to assist patients in sitting and standing
Have hand-eye coordination and manual dexterity needed to operate a keyboard, photocopier, telephone, fax, and medical equipment
Occasionally lift and carry up to 20 pounds
HOURS OF OPERATION:
Monday - Friday: 8am - 5pm
This opportunity is available to WIOA participants only. To enroll in the program or inquire about services, please complete the Career Services Interest and Eligibility Assessment by scanning the QR Code attached below or by contacting the OC Workforce Solutions Center at (714) 480-6500 or info@ocworkforcesolutions.com
This WIOA Title I financially assisted program or activity is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you need special assistance to participate in this program, please call (714) 480-6500. TDD/TTY users, please call the California Relay Service at (800) 735-2922 or 711. Please call 72 hours in advance to allow the OC Workforce Solutions Center to make reasonable arrangements to ensure accessibility to this program.
The views, information, or opinions expressed by the organization(s) mentioned are solely those of the individuals involved and do not necessarily represent those of the County of Orange and its employees.
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