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Fairfield Inn and Suites- Hotel Front Desk: Transitional Jobs

Updated: Feb 6

Location

Education Required

Hours

Experience Required

# of Openings

Salary

10650 Los Alamitos Blvd, Los Alamitos, CA 90720

None

Part-Time

None

1

$17/hour

JUSTICE INVOLVED:

No

 

*Please note in the event of a permanent placement, the wage rate is not guaranteed.


ESSENTIAL DUTIES:

  • Welcome guests in a warm and friendly manner.

  • Ascertains their lodging, purchasing needs.

  • Assists guests and owners in a branded, friendly, proactive, and efficient manner with appropriate follow-up as necessary.

  • Knows all essential aspects of our resort or hotel operations.

  • Registers guests and manages the rooming chart.

  • Collects payments by accepting cash, check, or charge payments from customers; and makes change for cash customers.

  • Verifies credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.

  • Balances cash drawer by counting cash at beginning and end of work shift.

  • Monitors lobby and check-in activity to determine room flow.

  • Responds to guest inquiries and requests in a timely, friendly, and efficient manner.

  • Provides pre-arrival support for guests arriving on packages.

  • Facilitates correspondence with guests.

  • Acts as the site liaison for the services and sales center.

  • Works collaboratively with any resort associates and resources.


SKILLS DEVELOPED OVER WORK EXPERIENCE:

  • Register guests and manage the rooming chart

  • Collect payments by accepting cash, check, or charge payments from customers; and makes change for cash customers. Verify credit acceptance by reviewing and recording driver’s license number; and operating credit card authorization systems.

  • Monitor lobby and check-in activity to determine room flow.

  • Respond to guest inquiries and requests in a timely, friendly, and efficient manner.

  • Provide pre-arrival support for guests arriving on packages.

  • Facilitate correspondence with guests.

  • Act as the site liaison for the services and sales center


This opportunity is available to WIOA participants only. To enroll in the program, email us at info@ocworkforcesolutions.com


Fairfield Inn Hotel Front Desk TJ Flyer
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Download PDF • 160KB

This WIOA Title I financially assisted program or activity is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you need special assistance to participate in this program, please call (714) 480-6500. TDD/TTY users, please call the California Relay Service at (800) 735-2922 or 711. Please call 72 hours in advance to allow the OC Workforce Solutions Center to make reasonable arrangements to ensure accessibility to this program.



The views, information, or opinions expressed by the organization(s) mentioned are solely those of the individuals involved and do not necessarily represent those of the County of Orange and its employees.

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