The following information was provided by Dayle McIntosh Center
POSITION OVERVIEW: This role is dedicated to serving the d/Deaf community through various initiatives, including community outreach, tailored consumer training, resource compilation, and personalized assistance.
ESSENTIAL DUTIES:
Engages in ongoing outreach to specifically inform the d/Deaf community about housing services offered by DMC
Delivers comprehensive training to individuals and groups on effective housing search methods, tailored to the needs of d/Deaf individuals
Provides guidance to consumers in understanding housing leases, rental agreements, and application processes, ensuring accessibility for d/Deaf individuals
Maintains an up-to-date inventory of accessible and affordable housing complexes in Orange County, developed with the support of HUD and tax incentive funding
In partnership with the Housing Program team members:
cultivates relationships with emergency and transitional shelter operators, fostering connections that benefit the d/Deaf population
Offers ADA training to shelter operators to enhance their capacity to accommodate d/Deaf individuals
Champions collaboration with developers to expand the availability of affordable housing for seniors and individuals with disabilities within the d/Deaf community
Creates and distributes housing packets outlining tenant rights and responsibilities, designed with d/Deaf individuals in mind
Generates innovative strategies to diversify housing options for d/Deaf consumers
Actively participates in housing coalitions and advisory groups, representing the needs and interests of the d/Deaf community
Provides peer advice and support to consumers when appropriate
Collaborates closely with Deaf Services Program team members to address Independent Living Skills (ILS), advocacy, and other identified needs
Performs additional duties as assigned by the supervisor, contributing to the overall success of the program.
MINIMUM QUALIFICATIONS:
Proficiency in American Sign Language (ASL) communication and a deep understanding of Deaf culture are essential requirements
Bachelor's degree from an accredited college or university
At least one-year experience working with people, who are d/Deaf or in a field related to housing
Or an equivalent combination of education and experience
Demonstrated knowledge of various housing options and related legislation
Experience assisting people through stressful life circumstances by providing stability and coping mechanisms
Evidence of computer literacy
Working knowledge of the Independent Living philosophy and methodology
Ability to communicate clearly both verbally and in writing
Capacity to work independently
Ability to perform job functions in a manner that exhibits flexibility, consistency, and professionalism
Demonstrated capacity to work under pressure and cope with mental and emotional stress relevant to the position and the work environment
Ability to establish and maintain trustful, effective working relationships with a variety of people from diverse backgrounds
Possession of a valid California Driver's License, state identification card, and car insurance or evidence of reliable mode of transportation.
PERSONAL ATTRIBUTES:
Communicates in a clear, timely, and respectful manner
Demonstrates professionalism during work activities
Contributes to positive, supportive workplace interactions
Provides consumer-driven services in alignment with Independent Living Philosophy
Enters service data in a timely and accurate manner
Follows through on assigned tasks and due dates
Maintains a collaborative approach and works effectively as part of a team
Receptive to and willing to implement constructive feedback
Takes responsibility for communicating issues when they arise (and addressing them when able)
Proactively shares feedback, ideas, and suggestions for organizational growth
Maintains attendance, punctuality, and other performance standards as outlined in DMC's Employee Handbook.
WORK ENVIROMENT/PHYSICAL DEMANDS:
Normal office temperature-controlled conditions with quiet to moderate noise level and little to no exposure to heat, dust, or fumes. While performing the duties of this job, the employee is regularly required to remain in a stationary position working at a desk; operate a computer and other office machinery including printer, copier, and telephone; move about inside the office to access office machinery; exchange information with coworkers and the public; and may need to lift or move up to 10 pounds. These functions may be performed with or without reasonable accommodations.
DIVERSITY/INCLUSION:
The Dayle McIntosh Center is committed to maintaining a culture of diversity and inclusion and seeks to be representative of the communities we serve, including minorities and individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. DMC welcomes the unique contributions that employees bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation, and beliefs. DMC does not and will not discriminate on the basis of these or any protected category in any of its activities or operations.
DISCLAIMER:
This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Duties, responsibilities, and activities may change or new ones may be assigned at any time with or without notice.
This WIOA Title I financially assisted program or activity is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you need special assistance to participate in this program, please call (714) 480-6500. TDD/TTY users, please call the California Relay Service at (800) 735-2922 or 711. Please call 72 hours in advance to allow the OC Workforce Solutions Center to make reasonable arrangements to ensure accessibility to this program.
The views, information, or opinions expressed by the organization(s) mentioned are solely those of the individuals involved and do not necessarily represent those of the County of Orange and its employees.