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Disability Rights California: Patients' Rights Advocate

The following information was provided by Disability Rights California


SALARY RANGE (DOE):

$27.47-$28.84 hr/$53,560-$56,231 yr

We base salary and position offers on experience and an internal equity analysis.   


JOB TYPE:

Regular, non-Exempt, Full-Time, 37.5 hours


DESCRIPTION:

If you require an accommodation due to a disability to complete this application OR you are experiencing issues submitting your application and accompanying materials, please e-mail: talent@disabilityrightsca.org

Make a difference! We fight for the rights of people that have disabilities....JOIN US!


LOCATION: Patton State Hospital


Individuals who are D/deaf or Disabled are encouraged to apply.


EXCELLENT BENEFITS:

Including 8% 401k Match, a language differential up to $250/mo. Health (HMO and PPO options), dental, vision, basic life insurance, short-term and long-term disability insurance and flexible spending accounts (medical, dependent care and commuter).  Additionally, we offer ample vacation, sick/self care leave and eighteen paid holidays (including the last week in December) and more…..  We are a Public Service Loan Forgiveness (PSLF) - eligible employer. 


WHO WE ARE:

Disability Rights California (DRC) defends, advances, and strengthens the rights and opportunities of people with disabilities.

DRC works for a world where all disabled people have power and are treated with dignity and respect. In this world, people with disabilities are supported, valued, included in their communities, afforded the same opportunities as people without disabilities, and make their own decisions.

DRC values all forms of human diversity. We are committed to a culture of belonging where all people are welcome. In order to be effective advocates for all people with disabilities, we must address discrimination in all its forms, including the unique challenges faced by people who experience the intersection of multiple systems of discrimination.


CALIFORNIA OFFICE OF PATIENTS' RIGHTS (COPR)

COPR is contracted by the Department of State Hospitals and working with Department of Healthcare Services to ensure that the treatment and legal rights of people receiving mental health treatment are maintained.


PURPOSE OF THE JOB:

The Patients’ Rights Advocate (PRA) provides advocacy services to and investigates complaints regarding abuse and denials of rights of, state hospital patients, provides trainings to both the hospital staff and residents, and represents patients at hearings on site involving involuntary medication or at other due process hearings. 


JOB RESPOSIBILITIES:

Essential functions are the job responsibilities an employee must be able to perform, with or without reasonable accommodation. The essential functions of a Patients’ Rights Advocate include:

  • Receiving and investigating complaints regarding abuse/neglect, and punitive withholding or unreasonable denial of rights, of state hospital residents. 

  • Providing direct representation for involuntary medication hearings held in-house at the state hospitals.

  • Maintaining the complaint process and services in a confidential manner.  

  • Ensuring that state hospital residents are notified of their rights and provide informational presentations to residents regarding their rights.

  • Providing in-person or virtual training and education about mental health laws and patients' rights to facility staff, as well as being a consultant to state hospital staff about patients' rights. 

  • Advocating for state hospital residents who are unable to register a complaint because of their physical or mental health condition.

  • Participating in all unit meetings, trainings, functions, and communications. 

  • Monitoring facility programs and services for compliance with patients' rights laws, regulations and procedures as directed. 

  • Demonstrate DRC’s values around diversity, equity, and inclusion.

  • Conducting unit visits at the state hospital on a weekly basis. 

  • Performing other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.


TRAVEL REQUIREMENTS:

Ability to travel to locations other than primary work location infrequently for activities such as training, site coverage, and unit meetings, up to 10% of the time.


EDUACTION AND EXPERIENCE:

Bachelor's Degree in a related field. Four years direct life experience as a mental health consumer or four years’ experience as a consumer advocate may be substituted in lieu of the Bachelor’s Degree (i.e., social work, counseling, self-help).

  • Two years’ experience as a consumer advocate within the social, human service, government, or health care environment. (if using experience in lieu of Bachelor's degree, this qualification has been met)

  • Working knowledge and understanding of the mental health and criminal justice systems.

  • Experience utilizing Microsoft Word/Windows or comparable word processing program on a personal computer.

  • Experience working with and a sensitivity to the rights of persons with disabilities.

  • Experience working with and a sensitivity to persons from multi-ethnic communities


LICENSES / CERTIFICATES:

This position has no licenses or certificates requirements. Applicants must be able to pass a background check with the State of California to be eligible for a DSH contractor identification badge.


DESIRED QUALIFICATIONS:

Experience in direct advocacy for persons with psychiatric disabilities. 

  • A working knowledge of the legal, civil, and service rights of persons with psychiatric disabilities in California.

  • Ability to speak Spanish or an Asian language, or American Sign Language (ASL).

  • Experience with the mental health system as a current or former consumer/or with family member, significant other.

  • Contacts with disability organizations and/or within disability communities.

  • Contacts with multi-ethnic organizations and/or within multi-ethnic communities.

WORKING CONDITIONS:

The following describes general working conditions and requirements of the job, which can be performed with or without disability related reasonable accommodations. 

  • Duties are performed onsite at a state hospital. Most duties are performed either in a two-person or shared office environment, or in a secure health care setting. 

  • Duties include moving inside and outside of buildings, including within the secured treatment area, to observe resident living environments and provide direct advocacy services. 

  • Duties require regular communications over online platforms. 

  • Duties occasionally require periods of maneuvering about the office area, primarily related to processing paperwork or performing other clerical tasks. 

  • Duties require compliance with applicable safety/ security protocols and health and safety requirements of the Department of State Hospitals. 


TO APPLY:


This WIOA Title I financially assisted program or activity is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you need special assistance to participate in this program, please call (714) 480-6500. TDD/TTY users, please call the California Relay Service at (800) 735-2922 or 711. Please call 72 hours in advance to allow the OC Workforce Solutions Center to make reasonable arrangements to ensure accessibility to this program.


The views, information, or opinions expressed by the organization(s) mentioned are solely those of the individuals involved and do not necessarily represent those of the County of Orange and its employees.

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