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Goodwill: Donation Attendant

Job Summary:

This position accepts and processes donations of merchandise at the designated retail site.


Education Required


Experience Required

# of Openings


675 N Euclid St, Anaheim, CA 92801


Part-time weekdays (up to 30 hrs. per week)



$15 per hour

Essential Job Duties

Skills Developed over Work Experience


Essential Job Duties:
  • Opens and secures trailer or container each workday

  • Reports by telephone each workday on the status and condition of trailer or container

  • Greets donors, accepts donated merchandise according to "acceptable donations list," and assists donor in unloading donations

  • Projects a good company image and treats customer in a courteous and respectful manner

  • Addresses any donor concerns constructively and politely; refers complaints or unhappy customers to supervisor (ADC Supervisor, ADC Leads, or Transportation Supervisor)

  • Issues receipts to the donors

  • Processes donations safely and according to established procedures

  • Maintains interior and exterior areas of trailer in a neat and presentable condition

  • Ensures that sites are maintained and are within OSHA compliance

  • Identifies and reports all trailers defects detected to ADC Lead or Supervisor

  • Maintains constant communication with Lead/Supervisor for trailer percentage, trailer switches, bulk item clean up and chemical clean up

  • Safeguards company property, including donated goods. Reports any incidents of theft or unauthorized possession of company property

  • Acts safely at all times, following all safety rules and regulations

  • Follows all company policies and procedures

  • Promotes and demonstrates cooperation and teamwork. Assists and shares knowledge and information with other employees as needed

  • Uses good interpersonal skills such as courtesy, sensitivity, politeness, and thoughtfulness

Skills Developed over Work Experience:
  • Greet donors, accept donated merchandise according to "acceptable donations list," and assist donor in unloading donations

  • Issue receipts to the donors

  • Process donations safely and according to established procedures

  • Ensure that sites are maintained and are within OSHA compliance


  • Ability to communicate and understand English well enough to receive work and safety instructions, and answer questions

  • Ability to work independently with minimum supervision

  • Ability to lift up to 50 pounds


Diane Gomez


Phone: 562-383-4488

This WIOA Title I financially assisted program or activity is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you need special assistance to participate in this program, please call (714) 480-6500. TDD/TTY users, please call the California Relay Service at (800) 735-2922 or 711. Please call 72 hours in advance to allow the OC Workforce Solutions Center to make reasonable arrangements to ensure accessibility to this program.

Goodwill Donation Attendant WEX Flyer
Download PDF • 137KB

The views, information, or opinions expressed by the organization(s) mentioned are solely those of the individuals involved and do not necessarily represent those of the County of Orange and its employees.

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