Interested candidates should apply via email with cover letter and resume to: Job@habitatoc.org.
Essential Duties & Responsibilities
Position Overview
Join the Habitat for Humanity of Orange County team bringing people together to build homes, community and hope. The Community & Homebuyer Services Manager is responsible for managing and providing overall guidance for the Community and Homebuyer Services department programs and activities. This position will manage the department’s programs, budgets, and resource allocation in pursuit of Habitat OC’s vision of creating a world where everyone has a decent place to live. These programs and services include family outreach and cultivation efforts, homebuyer orientations, pre- and post- homeownership education, the family selection process, program family Sweat Equity requirements, and Neighborhood Revitalization efforts. The Manager will implement and measure the continuum of services to Habitat homeowners.
Essential Duties & Responsibilities
Manage the Community and Homebuyer Services Department including: programs, budgets, volunteers, resource allocation, and legal compliance
Ensure compliance with all loan and purchase processes, Fair Credit, Equal Opportunity Lending and Fair Housing laws
Continually review and enhance homebuyer outreach, applicant cultivation, and marketing activities
Develop and manage effective homeownership education and Neighborhood Revitalization programs
Oversee the integrity of the family selection process, evaluating family need, ability to pay and willingness to partner criteria
Monitor the tracking dashboard for Program Family Sweat Equity requirements
Develop and maintain positive working relationships with Finance and Legal Services departments to help families navigate and understand all aspects of the home purchase financing process
Proactively seek opportunities to serve the housing needs of military veterans and other at-risk populations
Develop, retain, and manage department volunteers to support the mission of Habitat OC
Job Requirements
3-5 years of experience in non-profit housing, social services or similar related experience
High school diploma or equivalent GED required
Bachelor’s degree or equivalent, preferred
Experience with Sales Force, preferred
Bilingual, English/Spanish, preferred
Will be required to obtain Qualified Loan Originator (QLO) certification; training curriculum and cost provided through employment
Must have a valid California driver’s license, insurance and clean DMV record
Must be able to pass background check
Excellent communication and customer service skills, both verbal and written, required
Ability to use word processing, spreadsheet applications
Excellent organizational skills
Outstanding teamwork and collaboration skills
Flexible schedule, including some Saturdays
Job Details
This is a full-time position at 40 hours per week and located at the Habitat for Humanity of Orange County affiliate offices in Santa Ana, CA. We offer a competitive total rewards package including:
Healthcare (Medical, Dental & Vision)
Employee Assistance, Mental Health and Counseling Benefits
Paid, Life, AD&D, Short and Long Term Disability
Voluntary Supplemental Life Insurance
Flexible Spending Accounts
403(b) Retirement Plan with Company Match
Paid Time Off
11 Paid Holidays plus 3 Floating Holidays
Bereavement, Jury Duty and Voting Hours available
Employee discounts on items at the Habitat ReStores
Pet Insurance
The views, information, or opinions expressed by the organization(s) mentioned are solely those of the individuals involved and do not necessarily represent those of the County of Orange and its employees.