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Habitat for Humanity of Orange County: Manager, Community & Homebuyer Services

Interested candidates should apply via email with cover letter and resume to:

Position Overview

Essential Duties & Responsibilities

Job Requirements

Job Details

Position Overview

Join the Habitat for Humanity of Orange County team bringing people together to build homes, community and hope. The Community & Homebuyer Services Manager is responsible for managing and providing overall guidance for the Community and Homebuyer Services department programs and activities. This position will manage the department’s programs, budgets, and resource allocation in pursuit of Habitat OC’s vision of creating a world where everyone has a decent place to live. These programs and services include family outreach and cultivation efforts, homebuyer orientations, pre- and post- homeownership education, the family selection process, program family Sweat Equity requirements, and Neighborhood Revitalization efforts. The Manager will implement and measure the continuum of services to Habitat homeowners.

Essential Duties & Responsibilities
  • Manage the Community and Homebuyer Services Department including: programs, budgets, volunteers, resource allocation, and legal compliance

  • Ensure compliance with all loan and purchase processes, Fair Credit, Equal Opportunity Lending and Fair Housing laws

  • Continually review and enhance homebuyer outreach, applicant cultivation, and marketing activities

  • Develop and manage effective homeownership education and Neighborhood Revitalization programs

  • Oversee the integrity of the family selection process, evaluating family need, ability to pay and willingness to partner criteria

  • Monitor the tracking dashboard for Program Family Sweat Equity requirements

  • Develop and maintain positive working relationships with Finance and Legal Services departments to help families navigate and understand all aspects of the home purchase financing process

  • Proactively seek opportunities to serve the housing needs of military veterans and other at-risk populations

  • Develop, retain, and manage department volunteers to support the mission of Habitat OC

Job Requirements
  • 3-5 years of experience in non-profit housing, social services or similar related experience

  • High school diploma or equivalent GED required

  • Bachelor’s degree or equivalent, preferred

  • Experience with Sales Force, preferred

  • Bilingual, English/Spanish, preferred

  • Will be required to obtain Qualified Loan Originator (QLO) certification; training curriculum and cost provided through employment

  • Must have a valid California driver’s license, insurance and clean DMV record

  • Must be able to pass background check

  • Excellent communication and customer service skills, both verbal and written, required

  • Ability to use word processing, spreadsheet applications

  • Excellent organizational skills

  • Outstanding teamwork and collaboration skills

  • Flexible schedule, including some Saturdays

Job Details

This is a full-time position at 40 hours per week and located at the Habitat for Humanity of Orange County affiliate offices in Santa Ana, CA. We offer a competitive total rewards package including:

  • Healthcare (Medical, Dental & Vision)

  • Employee Assistance, Mental Health and Counseling Benefits

  • Paid, Life, AD&D, Short and Long Term Disability

  • Voluntary Supplemental Life Insurance

  • Flexible Spending Accounts

  • 403(b) Retirement Plan with Company Match

  • Paid Time Off

  • 11 Paid Holidays plus 3 Floating Holidays

  • Bereavement, Jury Duty and Voting Hours available

  • Employee discounts on items at the Habitat ReStores

  • Pet Insurance

Manager Community Homebuyer Services 09-2022
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The views, information, or opinions expressed by the organization(s) mentioned are solely those of the individuals involved and do not necessarily represent those of the County of Orange and its employees.

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