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Hawkins & Hawkins, Inc.- Customer Service Representative: Work Experience

Updated: Feb 8

Location

Education Required

Hours

Experience Required

# of Openings

Salary

23591 El Toro Road, Ste 260 Lake Forest, CA 92630

None

Part-time

None

5

$17/hour

JUSTICE INVOLVED:

Yes


AGE REQUIREMENT:

18+


“Individuals with Disabilities Encourages to Apply”

 

*Please note in the event of a permanent placement, the wage rate is not guaranteed.


JOB SUMMARY:

Hawkins and Hawkins offer a range of primary tax services, including tax preparation for individuals, small businesses, and corporations; and compliance assistance to meet the various needs of the target market. They specialize in tax preparation, including state and federal tax returns, amendments, and unfiled returns with a mission to provide comprehensive tax solutions and relieve past tax burden.


ESSENTIAL JOB DUTIES:

  • Act as the first point of contact to all customers, delivering exceptional customer service.

  • Assist with inquiries and resolve issues.

  • Provide information about tax products and services.

  • Represent company at event such as job fairs, vendor events, webinars, and seminars.

  • Finalize sales contracts with new clients.

  • Record details of client interactions.


SKILLS DEVELOPED OVER WORK EXPERIENCE:

  • Learn the basics of the tax industry.

  • Act as the first point of contact to all customers, delivering exceptional customer service.

  • Assist with inquiries and resolve issues, provide information about tax products and services.

  • Represent company at event such as job fairs, vendor events, webinars, and seminars.

  • Finalize sales contracts with new clients.

  • Record details of client interactions.


REQUIREMENTS AND QUALIFICATIONS:

  • Individuals with disabilities encouraged to apply

  • Friendly, non-confrontational attitude

  • Team player

  • Open to learning and developing skills outside of the job duties to grow career


This opportunity is available to WIOA participants only. To enroll email us at


This WIOA Title I financially assisted program or activity is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you need special assistance to participate in this program, please call (714) 480-6500. TDD/TTY users, please call the California Relay Service at (800) 735-2922 or 711. Please call 72 hours in advance to allow the OC Workforce Solutions Center to make reasonable arrangements to ensure accessibility to this program.


Hawkins and Hawkins Customer Service Rep WEX Flyer
.pdf
Download PDF • 171KB


The views, information, or opinions expressed by the organization(s) mentioned are solely those of the individuals involved and do not necessarily represent those of the County of Orange and its employees.

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