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HealthStaff Training Institute- Administrative Office Assistant: Transitional Jobs

Location

Education Required

Hours

Experience Required

# of Openings

Salary

1970 Old Tustin Ave, Ste B, Santa Ana, CA 92705

HS Diploma/GED

Part-time

None

1

$17/hour

JUSTICE INVOLVED:

No

 

JOB SUMMARY:

HealthStaff Training Institute (HSTi) is a professional, private vocational institution that trains individuals into becoming efficient, capable allied health care or business professionals. HSTi is dedicated to providing quality, entry-level vocational training in a relatively short period of time. Their industry-focused courses and curricula are designed to properly train and educate students interested in the several allied health or business programs they offer.


ESSENTIAL JOB DUTIES:

  • Fielding and filtering incoming calls, making response calls from overnight and other missed messages, filter and disburse messages and correspondence to the proper staff.

  • Enter incoming phone and email leads into the LeadSquare system (CRM system)

  • Work diligently in a team approach

  • Help keep the campus clean and presentable at all times

  • Participate in any onsite events

  • Collect and copy all required student documents

  • Create Phlebotomy course study guides

  • Review, request any revisions, and provide the student monthly status reports to all case managers

  • Arrange and administer (proctor) online academic and certification testing as appropriate

  • Cascade all pertinent information in a timely manner to colleagues and update notes into LeadSquare

  • Liaise closely with instructors, admission staff, and other HSTi locations

  • Provide students with equipment, textbooks, and materials provided to them by HSTi

  • Assist Admission staff when needed.


SKILLS DEVELOPED OVER WORK EXPERIENCE:

  • Field phone calls and disperse messages appropriately

  • Enter phone leads, email leads, and notes into LeadSquare (CRM system)

  • Create Phlebotomy course study guides

  • Review and provide the Student Monthly Status Reports to all case managers

  • Arrange and proctor online academic and certification testing

  • Provide students with equipment, textbooks, and materials


REQUIREMENTS AND QUALIFICATIONS:

  • High school diploma or GED

  • Bilingual Spanish preferred

  • Attention to detail

  • Good computer and typing skills

  • Reliable, good conversationalist, efficient, task oriented, ability to work independently, and good personality


This opportunity is available to WIOA participants only.


This WIOA Title I financially assisted program or activity is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you need special assistance to participate in this program, please call (714) 480-6500. TDD/TTY users, please call the California Relay Service at (800) 735-2922 or 711. Please call 72 hours in advance to allow the OC Workforce Solutions Center to make reasonable arrangements to ensure accessibility to this program.

HealthStaff Training Institute Administrative Assistant TJ Flyer
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The views, information, or opinions expressed by the organization(s) mentioned are solely those of the individuals involved and do not necessarily represent those of the County of Orange and its employees.

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