The following information was provided by Public Transportation Services Corporation via Metro Careers:
POSITION SUMMARY: Under moderate supervision, monitors transit areas, conducts fare inspections, and provides customer service to ensure the safety of Metro patrons and employees, as well as protecting Metro infrastructure.
EXAMPLE OF DUTIES:
Provides customer service to Metro patrons
Conducts fare inspections, security train checks, and crowd control
Ensures adherence to Metro's Customer Code of Conduct
Issues electronic citations
Coordinates outreach to Metro patrons
Works with local law enforcement and other government agencies
Assist law enforcement and effect an arrest as needed
Prepare written reports
Notifies Metro authorities of equipment malfunctions and security concerns
Observes and reports on security and safety issues
Maintains security situational awareness for behavioral threats to Metro patrons, employees and infrastructure
Keeps written log of daily activities
Assigned to assist in special events
May perform security operations duties as necessary in the Security Operations Center (SOC)
Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out
REQUIREMENTS FOR EMPLOYMENT:
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a two-for-one year basis.
HOW TO APPLY: To apply, visit Metro's website at www.metro.net and complete an online Employment Application. Los Angeles, CA 90012
Telephone: (213) 922-6217 or persons with hearing or speech impairments can use California Relay Service 711 to contact Metro.

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