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Susan G. Komen's Patient Care Center: Remote Patient Care Navigator

The following information was provided by Susan G. Komen's Patient Care Center


Competitive salary $18 - $26, exact compensation ranges are based on various factors including the labor market, job level, internal equity and budget. Exact salary offers will be determined by factors such as the candidate's skills, experience and geographic location.


Regular Full-Time

What You'll Be Doing in the role of Patient Navigator:

The Patient Navigator is responsible for providing direct patient assistance to help individuals obtain necessary breast services and breast cancer support throughout the continuum of care. Navigator will provide direct assistance to individuals and communities that results in (1) access and adherence to screening, diagnosis, and/or treatment services, (2) culturally competent breast health and breast cancer education (3) culturally competent navigation, including patient-provider communication, managing cancer-related distress, focus on quality of life and financial barriers. and (4) reduction of financial barriers for uninsured and underinsured individuals. This position requires an ability to build strong relationships with community organizations, volunteers, colleagues, and the health care community. This navigation role will specialize in the support of patients with metastatic breast cancer, including supporting the specific logistical, psychosocial, palliative, financial, legal, communication and other barriers experienced by patients with advanced cancer and their families and healthcare teams.

What You Will Bring to the Table:

The primary objective of the Patient Navigator is to support Susan G. Komen in achieving our overall Vision and Mission by:

Assisting clients with various breast health and breast cancer-related needs to eliminate barriers to care within the scope of a patient navigator:

  • identifying barriers to care and strategies to address and resolve them,

  • researching and facilitating access to community resources,

  • providing evidence-based information,

  • supporting provider communication and shared decision-making

  • making referrals to clinical providers for services outside their scope

Conducting outreach to create, establish and maintain positive working relationships with key community partners, including health care providers (particularly nurse navigators), social workers, and social service organizations.

Providing risk-assessment information and referrals for genetic counseling and screening, as appropriate.

Support access to screening and diagnostic services for appropriate patients, including recruitment and enrollment into the National Breast and Cervical Cancer Early Detection Program, or other available local or Patient Care Center resources

Continuously identifying and maintaining current resources and eligibility requirements to monitor changes and program availability.

Tracking program data, case notes, and partnership meetings and maintaining client and program files.

Documenting all interactions in navigation tracking tool for evaluation and reporting purposes according to standard operating procedures and the navigation workflow.

Serving as an essential link between clients and community resources.

Identifying appropriate educational material and resources to follow-up with clients

Must be able to work in a self-directed environment, with an ability to work within teams

Demonstrate interest in Community Health and the mission, vision and values of Susan G. Komen

Completing all other duties, as assigned.

We Already Know You Will Also Have:

Experience as a breast cancer patient navigator.

Ability to guide individuals in high-stress situations to the care they need with a calm, culturally competent, non-judgmental demeanor both over the phone and in-person.

Comfortable discussing breast health, cancer and related topics.

Strong problem-solving and organization skills with the ability to prioritize and make decisions to deliver multiple objectives simultaneously.

Demonstrated computer proficiency in MS Office Products and ability to learn new software.

Experience in palliative and/or hospice care, including psychosocial or spiritual support, end of life planning.

Ability to work collectively with other team members.

Ability to cope with change and innovation.

Work Experience: 2 – 5 years.

Associate Degree: (Medical and health professions, Psychology, Human Behavior, Social Work).


So what's in it for you?:

Komen believes in the importance of taking care of our employees so that in turn they can be committed to supporting our critical mission to support those impacted by breast cancer and to help find cures.  This is what Komen provides away from the computer:

  • Competitive salary $18 - $26, exact compensation ranges are based on various factors including the labor market, job level, internal equity and budget. Exact salary offers will be determined by factors such as the candidate's skills, experience and geographic location.

  • Health, dental, vision and a retirement plan with a 6% employer match

  • Generous Paid Time Off Plan

  • Flexible work arrangement in a fully remote working environment

  • Bi-weekly work from home stipend

  • Parental leave

  • Tuition Reimbursement

  • A culture of learning and development

  • And so much more!

Komen provides a remote and/or home based working environment for all active employees. Komen defines remote as the ability to work from any physical location within the U.S. where an employee can perform specified work duties without disruption or distraction. Komen defines home-based roles as positions that are required to reside in a specific market. Work schedules for both remote and home based are determined by the organizational needs of each department.


Recruitment (

This WIOA Title I financially assisted program or activity is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you need special assistance to participate in this program, please call (714) 480-6500. TDD/TTY users, please call the California Relay Service at (800) 735-2922 or 711. Please call 72 hours in advance to allow the OC Workforce Solutions Center to make reasonable arrangements to ensure accessibility to this program.

The views, information, or opinions expressed by the organization(s) mentioned are solely those of the individuals involved and do not necessarily represent those of the County of Orange and its employees.

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