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Customer Experience Training

Updated: Jan 30, 2023

Learn more about:​
  • Defining Customer Experience

  • “Myth Busting”

  • Three Key Customer Experience Guidelines:

    • Demonstrating a Friendly Reception

    • Having a Servant Heart

    • Being an Insightful Advocate

  • Sample Interview Questions

Participant ages 14 - 24​

Training Details

3-Week Series


​Wednesdays, 4:00 PM to 5:00 PM


Wednesday, February 1, 2023


Wednesday, February 15, 2023


Online via Zoom

Registration Details

Call (714) 480-6500 or visit

This Training is Presented by

Union Bank logo
Union Bank

This WIOA Title I financially assisted program or activity is an equal opportunity

employer/program. Auxiliary aids and services are available upon request to individuals

with disabilities. If you need special assistance to participate in this program, please call

(714) 480-6500. TDD/TTY users, please call the California Relay Service at (800) 735-2922

or 711. Please call 48 hours in advance to allow reasonable arrangements to be made to

ensure accessibility to this program.


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