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Americhek- Verification Specialist: Transitional Jobs

Updated: Feb 8

Location

Education Required

Hours

Experience Required

# of Openings

Salary

28202 Cabot Road Ste 245 Laguna Niguel, CA 92677

HS Diploma/GED

Part-time

None

1

$17/hour

JUSTICE INVOLVED:

No


AGE REQUIREMENT:

21+

 

*Please note in the event of a permanent placement, the wage rate is not guaranteed.


JOB SUMMARY:

The Verification Specialist I is a fundamental role in supporting our clients in their employment screening process. This position ensures that the required information is gathered efficiently, accurately, timely, professionally, and reported according to policy. The Verifications Specialist I works in a high-volume, team centered work environment and must provide a first-class experience for both the client and the candidate. This contact includes all resources such as, telephone, email, internet, etc. The Verification Specialist I is responsible for making a high volume of calls to verify the accuracy of the provided information. The Verifications Specialist I represents Americhek with every entry, contact, and conversation, therefore it is imperative that professionalism is always maintained.


ESSENTIAL JOB DUTIES:

  • Ensure that duties are carried out professionally and in line with the priority to help the candidates get hired.

  • Quickly and effectively research and verify facts provided by candidates to ensure the screening process is completed within Americhek’s strict timelines.

  • Process background reports according to current reporting guidelines and standards.

  • Follow scripts and guided call paths within the software platforms.

  • Maintain in-depth working knowledge of all current guidelines.

  • Ensure accurate and prompt turnaround on all reports.

  • Escalate orders as appropriate.

  • Communicate with candidates and peers with tact and diplomacy.

  • Maintain a “continuous improvement” state of mind.

  • Be open to cross-training in other functions outside immediate scope of responsibility.

  • Assist team members and work as part of a team to ensure customers’ expectations are maintained and where possible, exceeded.

  • Process mailings to candidates accurately and according to the FCRA and company requirements.

  • Track and report results according to company guidelines and policies.


SKILLS DEVELOPED OVER WORK EXPERIENCE:

  • Quickly and effectively research and verify facts provided by candidates to ensure strict timelines

  • Process background reports according to current reporting guidelines and standards

  • Communicate with candidates and peers with tact and diplomacy

  • Process mailings to candidates accurately and according the FCRA and company requirements

  • Track and report results according to company guidelines and policies


REQUIREMENTS AND QUALIFICATIONS:

  • Bilingual a plus

  • High school diploma or equivalent

  • Working knowledge of Microsoft Office applications – Word, Outlook, PowerPoint, Excel

  • Ability to multi-task – read from notes/script and type at same time

This opportunity is available to WIOA participants only. To enroll in the program, email us at info@ocworkforcesolutions.com


This WIOA Title I financially assisted program or activity is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you need special assistance to participate in this program, please call (714) 480-6500. TDD/TTY users, please call the California Relay Service at (800) 735-2922 or 711. Please call 72 hours in advance to allow the OC Workforce Solutions Center to make reasonable arrangements to ensure accessibility to this program.


Americhek Verification Specialist TJ Flyer
.pdf
Download PDF • 166KB

The views, information, or opinions expressed by the organization(s) mentioned are solely those of the individuals involved and do not necessarily represent those of the County of Orange and its employees.

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