Project Kinship ( Laguna Hills Office ) - Front Desk Assistant: Work Experience and Transitional Job
Updated: 2 days ago
Location | Education Required | Hours | Experience Required | # of Openings | Salary |
|---|---|---|---|---|---|
23271 Verdugo Drive, Laguna Hills, CA 92653 | None | 15-30 per week | None | 1 | Minimum wage |
Must be 18 years or older
Job Summary: Project Kinship's Front Desk Assistant will gain hands-on experience assisting individuals accessing community resources and reentry services. Participants will work alongside experienced staff in a community-based non-profit environment, developing practical skills in customer service, communication, resource distribution, computer use, and general office support. This opportunity involves working with individuals from diverse backgrounds, including those experiencing homelessness and formerly incarcerated individuals.
Essential Job Duties:
Welcome visitors and participants and provide courteous front desk assistance.
Assist with organizing and distributing hygiene kits, clothing, and other available resources.
Prepare and offer light refreshments, such as coffee, to visitors and participants.
Support general office operations and assist staff with daily activities.
Perform basic computer tasks, online research, and document preparation using available computers or Chromebooks.
Assist with maintaining a clean, safe, and organized work environment, including light cleaning and maintenance duties.
Communicate professionally with participants, staff, community partners, and visiting agency representatives.
Work alongside staff to assist individuals seeking community resources and reentry support services.
Follow established procedures for confidentiality, workplace safety, and professional conduct.
Requirement/ Qualifications
Comfortable interacting with individuals from diverse backgrounds, including formerly incarcerated individuals and those experiencing homelessness.
Ability to communicate respectfully and professionally in a public-facing environment.
Basic familiarity with computers and willingness to learn to use a Chromebook and other office technology.
Willingness to assist with resource distribution, light refreshments, and general workplace maintenance.
Comfortable working in an active environment with frequent visitors, including probation and law enforcement personnel.
Understanding that the work environment serves individuals facing various personal and housing challenges.
Reliable, punctual, adaptable, and willing to learn.
Work Experience Skills Developed:
Basic entry level customer service and professional communication
Front desk operations and visitor assistance
Community resource distribution and organization
Interpersonal communication with diverse populations
Awareness of reentry services and community support programs
De-escalation and conflict resolution techniques
Workplace cleanliness, organization, and light maintenance
Time management and multitasking in a fast-paced environment
Teamwork, professionalism and adaptability
Hours of Operation:
Monday–Friday | 8:30 AM – 5:00 PM
In Office
Dress Code:
Business Casual
This opportunity is available to WIOA participants only.
To enroll in the program or inquire about services, please complete the Career Services Interest and Eligibility Assessment by scanning the QR Code or contacting OC Workforce Solutions at (866) 500-6587 or info@ocworkforcesolutions.com.
This WIOA Title I financially assisted program or activity is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you need special assistance to participate in this program, please call (866) 500-6587. TDD/TTY users, please call the California Relay Service at (800) 735-2922 or 711. Please call 72 hours in advance to allow the OC Workforce Solutions Center to make reasonable arrangements to ensure accessibility to this program.