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United Way- Resource Specialist: Work Experience


Education Required


Experience Required

# of Openings




Mon - Fri 9 am – 4 pm (Schedule dependent on thecandidate)




Must be 18+. Justice involved candidates welcome


Orange County United Way is currently seeking a skill-based candidate. Our skill-based candidates will be responsible for assisting with managing and maintaining the records in the 211OC resource databases, while ensuring accuracy, up to date and consistent information is maintained. The ideal availability is Monday-Friday, 9:00 am-5:00 pm with a 5-10 hour weekly commitment.


  • Manage and develop expertise of the 211OC resource databases and all front-end, back-end and administrative features

  • Maintain and ensure integrity of records in the resource databases

  • Initiate organization information updates in the 211OC resource databases, and follow up on requests with agency directors and managers

  • Work with the Resource Department team on various projects


  • Written and verbal communication skills

  • Professional telephone etiquette

  • Database and record management

  • Multitasking

  • Customer service

  • Professional demeanor

  • Active listening

Background check required


Position works Monday – Friday 9 am – 4 pm. Candidate’s schedule will be determined based on availability during those days/hours. The first two weeks require mandatory training Monday-Friday from 9:00 a.m. to 3:30 p.m.

This opportunity is available to WIOA participants only. To enroll in the program or inquire about services please email us at

This WIOA Title I financially assisted program or activity is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you need special assistance to participate in this program, please call (714) 480-6500. TDD/TTY users, please call the California Relay Service at (800) 735-2922 or 711. Please call 72 hours in advance to allow the OC Workforce Solutions Center to make reasonable arrangements to ensure accessibility to this program.

United Way Resource Specialist WEX Flyer
Download PDF • 189KB

The views, information, or opinions expressed by the organization(s) mentioned are solely those of the individuals involved and do not necessarily represent those of the County of Orange and its employees.


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