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OC United Together - Welcome Center Intern: Work Experience and Transitional Job

Updated: Jul 29

Location

Education Required

Experience Required

# of Openings

Salary

418 W. Commonwealth Ave, Fullerton, CA 92832

None

None

5

$17/hour

JUSTICE INVOLVED: Yes

 

JOB SUMMARY:

The Welcome Center Intern is responsible for supporting the care and keeping of the welcome center, maintaining the cleanliness of and supplies, and operating the front desk to welcome walk-ins and refer walk-ins to the designated staff member. Additionally, supporting the center staff on routine and daily work to keep the center running smoothly.

ESSENTIAL JOB DUTIES

  • Support Welcome Center staff in maintaining the center, and creating a welcoming environment

  • Assist in inventorying, sorting, and arranging supplies that are provided to those in need

  • Plan, prepare, and deliver different activities for walk-ins should such needs arise

  • Be prepared to assist in meeting the physical needs of walk-ins through coffee, snacks, hygiene items, etc.

  • Comfortable in answering the phone and dialoguing with those who call for help, providing referrals for needs and a sense of hope and connection for callers

  • Manage and maintain a healthy environment physically, socially, and emotionally

  • Participation in OC United meetings and events

  • Regular community engagement

  • Network with partners


REQUIREMENTS/QUALIFICATIONS:

  • Excels in both oral and written communication

  • Proficient interpersonal relationship skills

  • Organized and timely

  • Flexible and adaptable

  • Conflict resolution skills

  • Proficient in basic computer platforms

  • Salesforce experience (preferred but not required)

  • Ability to work well with others

  • Fluent in Spanish (preferred but not required)


WORK EXPERIENCE SKILLS DEVELOPED:

  • Support Welcome Center staff in maintaining the center, and creating a welcoming environment

  • Assist in inventorying, sorting, and arranging supplies that are provided to those in need

  • Plan, prepare, and deliver different activities for walk-ins should such needs arise

  • Be prepared to assist in meeting the physical needs of walk-ins through coffee, snacks, hygiene items, etc.

  • Comfortable in answering the phone and dialoguing with those who call for help, providing referrals for needs and a sense of hope and connection for callers

  • Manage and maintain a healthy environment physically, socially, and emotionally


HOURS OF OPERATION:

Monday - Friday: 9AM - 5PM


This opportunity is available to WIOA participants only.

To enroll in the program or inquire about services, please complete the Career Services Interest and Eligibility Assessment by clicking here or contacting OC Workforce Solutions at (866) 500-6587 or info@ocworkforcesolutions.com.


This WIOA Title I financially assisted program or activity is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you need special assistance to participate in this program, please call (714) 480-6500. TDD/TTY users, please call the California Relay Service at (800) 735-2922 or 711. Please call 72 hours in advance to allow the OC Workforce Solutions Center to make reasonable arrangements to ensure accessibility to this program.



The views, information, or opinions expressed by the organization(s) mentioned are solely those of the individuals involved and do not necessarily represent those of the County of Orange and its employees.

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