Job Summary: The primary responsibility of this position is to service the Chamber membership and the general public receive and assist members and visitors, both by phone and in-person, perform general office duties and assistance to management, perform social media management, as approved by supervisors, support the general planning, coordination, and implementation of Chamber programs and events.
# of Openings
1231 Puerta Del Sol #200, San Clemente, CA 92673
15-30 hours per week
$17 per hour
Essential Job Duties:
Receive/ Assist Members & Visitors
Produce and process correspondence, answer incoming calls, provide accurate messages, receive visitors, and process office information and communications.
Monitor customer service and step-in as needed to provide team support.
Perform General Office Duties/ Support
Maintain files and records, respond to standard and routine requests, respond to membership and general information inquires, perform other support duties as assigned.
Send retention and renewal letters with statements and respond to inquiries from members and guests.
Perform membership database management/updates via simple, Chamber Master software program.
Perform Social Media Management
Utilize strong and innovative skills in Instagram and TikTok social platforms.
In conjunction with management and marketing/events contractor, plan and execute social posts, as approved by management.
Support Chamber Programs & Events
Support planning, coordination and implementation of Chamber programs and events, alongside team.
Skills Developed over Work Experience:
Receive/assist members and visitors
General office duties and support
Social media management
Support Chamber programs and events
Present a positive and welcoming spirit with desire for coaching and development.
Perform as a team player; support others at all times.
Demonstrate ownership in work/organization and a can-do attitude.
Demonstrate strong verbal communication/interpersonal skills and proficiency in written communications.
Fluency in Spanish language a plus.
Experience with social media (Instagram and TikTok) and Microsoft Office.
Confidentiality in Chamber business information is crucial.
This WIOA Title I financially assisted program or activity is an equal opportunity employer/program. Auxiliary aids and services are available upon request to individuals with disabilities. If you need special assistance to participate in this program, please call (714) 480-6500. TDD/TTY users, please call the California Relay Service at (800) 735-2922 or 711. Please call 72 hours in advance to allow the OC Workforce Solutions Center to make reasonable arrangements to ensure accessibility to this program.
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